Local contacts

We have created a list of links to help members who may need to get in touch with their local council or local community voluntary councils.

They will be able to provide you with information about different kinds of support that is available for you in your local area. Follow the links below to find contact details.

All information was gathered from each organisation’s website and is believed to be correct at the time of publishing (27.03.20)

Local Authorities (Councils)

Your local council can provide information on social services, education, bin collections and much more.

Community Voluntary Councils (CVC)

Your local CVC can let you know about community-based services and support such as help to get your shopping, food banks, advice and advocacy schemes and befriending services. If you would like to become a volunteer, they can let you know what opportunities there are.

Blaenau Gwent, Caerphilly, Monmouthshire, Newport

Collecting resources for Community Groups, Parents and individuals which can be found by visiting their website.


Whilst our offices are closed to the public, we are still working hard and are contactable by video, email and phone. 

BAVO leading on coordinating a community response to COVID-19 in Bridgend County Borough

BAVO has been asked to lead on coordinating a community response to COVID-19 in Bridgend County Borough, working with voluntary and community groups and the volunteer centre and connecting people that need support to assets in their local community.

There are a number of links on the BAVO website covering in a wide range of useful information for those living in Bridgend.


Links available on the website:


Carmarthenshire County Council and CAVS are working together to provide guidance for communities who want to come together during this time

Links on the CAVS website Coronavirus information:

Coronavirus related Scams

Community Support:

Meal Delivery, Shopping, Medication collection, general support during COVID 19 outbreak (thanks to Susan Smith)



There are a number of links on CAVSO’s website:


For enquiries regarding Health, Social Care & Well Being Information: Ann 01492 523849, Geraint 01492 523850
For anything else: 01492 534091

CVSC COVID 19 Response and how we can help

In response to Coronavirus and its impact on volunteering and the work of charitable and non-profit organisations along the North Wales coast and in rural parts of Conwy and Denbighshire, Wendy Jones Chief Officer of CVSC joins me to talk about the emergency grant funds which are now becoming available.

Thanks to the quick action of Innogy Renewables, the organisation behind the Gwynt-y-Mor and Clocaenog Forest Community Funds and CVSC, an immediate response fund has been set up.

Grants are available to help volunteering at this difficult time and also provide financial help to promote projects that can provide a lifeline to communities, in particular vulnerable people and the elderly who may have difficulty coping with isolation and maintaining their day-to-day lives.



In a climate where fear is spreading fast, we want to spread a message of kindness, hope and community spirit. 

We are heartened by the voluntary action and community spirit through Denbighshire and elsewhere that we are already seeing. 

We have set up a #COVID19 Volunteer Community Response, working with our local statutory partners, Third Sector Support Wales partners and Welsh Government. All our resource is focused on mobilising and catalysing community action. 

Please share your plans or information that you are aware of with us so we can act as the coordinating hub and guide people to resources and networks close to them. To ensure we collate all necessary information, can you please fill in the form on the link below.

There are a number of links on the website offering support, advice and information.


Coronavirus (COVID-19)

Impacted by the virus, or want to volunteer in support of those that are?  For updates about our part in the pandemic response click here, then **scroll down** if viewing on a mobile device


  • Website: https://mantellgwynedd.com
  • Registered Office CAERNARFON: 01286 672626 
  • Email: ymholiadau@mantellgwynedd.com
  • DOLGELLAU Office: 01341 422575 Email:dolgellau@mantellgwynedd.com

Mantell Gwynedd has a range of advice, support and guidance on their News section on the website.

Isle of Anglesey

  • Medrwn Mon Supporting Volunteers, Voluntary and Community Groups on Anglesey   https://en.medrwnmon.org/
  • Email: post@medrwnmon.org
  • Tel: 01248 724944

Visit website for information


Actively encouraging people who wish to volunteer, together with local organisations who need new volunteers to register on the Volunteering Wales database https://merthyrtydfil.volunteering-wales.net/vk/volunteers/index.htm

This will hopefully enable us to match volunteers with organisations as seamlessly as possible.  Alternatively, contact Frances Barry on frances.barry@vamt.net or ring 01685 353901

Merthyr continued:

Services you can provide – we’re actively publicising and creating an internal database of what services can be provided in communities, from dog walking, shopping, running errands to telephone befriending schemes to minimise isolation.  If there is something you’d like us to promote and to add to our database, please contact hilary.edwards@vamt.net 01685 353917.

VAMT’s Volunteer Centre also now has an Instagram page https://www.instagram.com/volunteermerthyr/ with which we hope to attract younger people who wish to volunteer.

Useful Documents

Neath Port Talbot

NPTCVS provide a daily Covid 19 briefing via the website: https://www.nptcvs.wales/category/daily-covid-19-briefing/


  • Pembrokeshire Association of Voluntary Services https://www.pavs.org.uk/
  • Email: enquiries@pavs.org.uk
  • Tel: 01437 769422 between 10am and 2pm each day.


  • Powys Association of Voluntary Organisations https://www.pavo.org
  • Email: through website
  • Tel: Llandrindod Wells Office 01597 822 191
  • Tel: Newtown Office 01686 626 220

The website offers links to the following:

Third Sector Coronavirus Support

Latest information from the Powys Community Sector Emergency Response Team

C-Sert a multi-sector partnership comprising key personnel from PAVO, Powys County Council, Powys Teaching Health Board and the wider voluntary sector

They have been established to coordinate voluntary and community response during the COVID-19 emergency.

Rhondda Cynon Taff 

Interlink has produced a list of community resources providing services throughout Rhondda Cynon Taff in relation to COVID –19.  The list will be updated on a daily basis. Please click herfor the list of resources.


As the situation around the Coronavirus pandemic evolves, the SCVS Team has restructured to make sure they can support organisations (new and long-standing), the wonderful people of Swansea who want to offer their help, and individuals who are struggling at this very difficult time for us all.

Please use the links below to find out how we’ll support you at this time – and if there is anything you’re unsure of, or can’t find here, please email scvs@scvs.org.uk and we’ll do our very best to help.


Torfaen provide a daily Covid 19 news via the website:


Vale of Glamorgan

Online Resource:

Directory of Third Sector Services for the Vale of Glamorgan COVID-19


  • Association of Voluntary Organisation Wrexham https://avow.org
  • Email: info@avow.org 
  • Tel: 01978 312556

These are potentially difficult times for many older people, especially those living alone who may not have anyone to share their concerns. Others may just want to have a chat about what they saw on television last night. Hopefully, this initiative will help older people cope with some of the challenges arising from the Coronavirus outbreak.

Anyone over 70 in Wales can register free of charge, to receive a regular telephone call in either English or Welsh. All you have to do is call Age Cymru Advice on 08000 223 444 or email enquiries@agecymru.org.uk or check the website https://www.ageuk.org.uk/cymru/information-advice/age-cymru-advice/check-in-and-chat/

Become a member today and become part of what we do